
FQA
When will my order ship?
We usually process orders within 1-3 business days, and delivery times vary by destination due to international shipping.
What warranty do your products have?
All our products include a 1-year warranty against manufacturing defects (excluding accidental damage).
How long does the battery last on a single charge?
Battery supports up to 16-20 days of standby and 5-6 days of typical use after a full charge (~1.5 hrs) with magnetic charging.
Is the ring waterproof?
Yes — it uses an IP68-5ATM waterproof rating suitable for everyday wear and sweat resistance.
What health metrics does this ring monitor?
It tracks continuous heart rate, blood oxygen levels, sleep quality, and provides trend analysis over the past week.
Which OS platforms are compatible?
Works with Android 9.0+ and iOS 10.0+ devices via the JRING App.
What is gesture control function?
Connected to your phone, gesture controls let you swipe or tap to change music, control videos, and remotely trigger your camera.
Does it monitor activity and sleep?
Yes — it records sleep statistics, including sleep score and heart rate during sleep, as well as multiple sports modes and movement data.


