Warranty Info

NpuOne products come with a limited warranty to ensure your peace of mind and product quality. This policy outlines what is covered, how long coverage lasts, and how to file a claim.

Warranty Coverage
Our warranty covers manufacturing defects in materials and workmanship under normal use. It does not cover damage due to misuse, accidents, or unauthorized modification.

Warranty Period
Most NpuOne products include a 12‑month limited warranty from the date of purchase. Check your specific product details for exact coverage duration.

How to Submit a Claim
To initiate a warranty claim, please contact our Support Center with your order number, purchase date, and photos/videos showing the issue. Our team will guide you through the process and assist with replacement or repair options.